Help Desk / Customer Support Center

We have over 10 years of experience in providing Cutomer Healp Desk services to companies of all sizes. 

Our dedicated team of experts will ensure to handle your Customer as per your expectations with Service Level Agreements of providing 99.99% accuracy and 24 x 7 support. 

➢Domestic – Inbound Call Support

➢ Domestic – Back Office Support

➢ Data & Transaction Processing Support

Trusted partner to streamline Customer Support and fostering growth

Tailored solutions to optimize to achieve

- efficiency

- enhance productivity and

- drive success

Report the calls to the Operations Team

Follow-up Calls / Outbound call handling

Call records for efficiency improvement

Uninterrupted Support

➢ 24 x 7

➢ 366 days

➢ 99.99% calls to be attended

➢ 99.99% calls to be recorded

➢ 100% call reporting – Google Sheets and WhatsApp

➢ 100% - Follow-up Calls

Monthly Review meeting with customer to enhance the performance.